Return & Exchange
ffective Date: March 16, 2026
At Mind Clean 601, your satisfaction is our top priority. We want every purchase to meet your expectations. If you are not completely satisfied, our Return & Exchange Policy ensures a smooth, hassle-free process.
Eligibility for Returns
-
Returns are accepted within 30 days of delivery.
-
Items must be unused, in original packaging, and in the same condition as received.
-
Products that are defective, damaged during shipping, or not as described are fully eligible for return.
How to Initiate a Return
-
Contact our Customer Support at support@mindclean601.com with your order number and reason for return.
-
After approval, you will receive a return authorization along with instructions for shipping.
-
Customers are responsible for return shipping costs, except in cases of defective or damaged products.
Exchanges
-
To exchange a product, contact us within 30 days of delivery.
-
Exchanges are subject to product availability.
-
Once your returned item is received and inspected, we will ship the replacement promptly.
Refunds
-
Refunds will be issued to the original payment method after inspection of the returned item.
-
Refund processing may take 5–7 business days, depending on your bank or payment provider.
Non-Returnable Items
-
Gift cards, downloadable products, and certain health & safety items are non-returnable.
Contact Us
If you have any questions regarding returns or exchanges, please reach out:
-
Email: support@mindclean601.com
-
Website: Mind Clean 601